Welcome to Poduno (referred to as “we”, “us”, “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Scope of this Privacy Policy
This Privacy Policy applies to all visitors, customers, and users of our website, Pod.uno, and our services. By using our website, you agree to the practices described in this policy.
2. Data Collection
We collect data in the following ways:
- When You Provide It: We collect data when you register for an account, place an order, upload content, contact customer service, or engage with us on social media.
- Automatically: We automatically collect data such as IP address, browser type, device information, and browsing behavior when you visit our website.
3. Types of Data Collected
We may collect the following types of data:
- Contact Information: Name, email address, phone number, and mailing address.
- Financial Information: Payment details including credit/debit card information and PayPal account.
- Transaction Data: Details about purchases, order history, and shipping information.
- Technical Data: IP address, browser type, device information, and website usage data.
- Content Data: Images, designs, and other materials you upload to our platform.
4. How We Use Your Data
We use your data for the following purposes:
- To Fulfill Orders: Process and ship your orders, and provide customer support.
- To Improve Our Services: Analyze website usage, improve user experience, and develop new features.
- To Communicate with You: Send order confirmations, updates, marketing messages (with your consent), and respond to inquiries.
- For Legal Compliance: Ensure compliance with applicable laws and regulations.
5. Legal Bases for Processing Your Data
We process your data based on the following legal grounds:
- Consent: When you provide consent, such as for receiving marketing communications.
- Contractual Necessity: To fulfill the contract between you and Poduno, such as processing orders.
- Legitimate Interests: For purposes such as improving our services, ensuring security, and protecting against fraud.
6. Your Rights and Choices
You have the following rights regarding your personal data:
- Access and Rectification: Request access to or correction of your data.
- Deletion: Request deletion of your data when it is no longer necessary.
- Objection: Object to the processing of your data for certain purposes.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Withdraw Consent: Withdraw your consent at any time where we rely on it for processing.
To exercise these rights, please contact us at privacy@poduno.com.
7. Data Security
We take appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet is 100% secure.
8. Data Retention
We will retain your data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain data for up to 6 years after your last interaction with our platform.
9. Third-Party Service Providers
We may share your data with third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These providers are bound by strict confidentiality agreements and data protection laws.
10. International Data Transfers
Your data may be transferred to, and stored at, a destination outside of your country. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
11. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after any changes indicates your acceptance of the updated policy.